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It is an enterprise solution designed for large businesses and companies that have high communication volumes. The WhatsApp Business API is a powerful tool that provides businesses with a more efficient way to manage their communication. It also allows businesses to interact with their customers in a personalized way by sending text and multimedia messages. WhatsApp Business offers various features that make it efficient for businesses such as quick replies, automated messages, and away messages. With this app, businesses can create a professional profile that includes fundamental information like business description, contacts details, and opening hours. WhatsApp Business is a free-to-download app designed explicitly for small business owners to keep in touch with their customers. In this article, we will review the updated version of WhatsApp for business, the features that make it unique, and how businesses can download the app for the best experience in 2022. With this increasing number, WhatsApp recognized the need for businesses to have a more efficient way to manage their communication, leading to the development of WhatsApp Business API. The app allows businesses to connect with their customers easily and efficiently, manage messages, and build long-lasting customer relationships.Īs of January 2021, WhatsApp Business had over 50 million global users, a significant increase from 5 million users at its launch in 2018. The messaging giant launched its WhatsApp Business app in 2018 to cater to the growing needs of small business owners.

WhatsApp has evolved from just a messaging application for personal communication to a more powerful tool for business.